Should I as a player provide casino with real personal data such as my First and Second name, phone number and andress? The answer is pretty simple: yes. Gambling online has evolved over the last 20 years when there were many imposter websites with cracked software.
Today, everything is different. You should always give your real personal data when signing up at an online casino. We know that a lot of Ghanaians care about privacy in the Internet but the truth is that if you manage to win real money at an online casino, you will not be able to withdraw your winnings if you intentionally provided casino with fake data. Giving real personal information is vital to your success when gambling online.
Here is how the first withdrawal works
When you win real money you’d obviously want to withdraw your winnings. After you click on a “withdrawal” button, money are not sent to your bank account or e-Wallet automatically. The casino staff will need to check the identity of a player by carrying out the so called Know Your Client procedure. You will be kindly asked to send the identification documents to prove your identity and the personal data you provided at registration. These must match those you provided when you created an account. If you did not manage to provide casino with real and correct information at registration stage, then your verification documents will be considered invalid. By giving out fake info to casinos you are basically throwing your money to the trash bin.
To sum up this, if you provide casino with fake details about yourself, you will not be able to ask for a withdrawal of your winnings, no matter how big they are.
Gambling online is for adults only (18+)
Let us say you gave your real personal information to te casino and won. You sent all docs and waiting for the approval of withdrawal, but suddenly your account is blocked and closed. Why? If you ticked the box with “I am over 18”, but you are under 18 years old, your deposit will be refunded to you and your account will be closed, and winnings are confiscated.
Remember that Online Casinos are obliged to pay winning only in case all the information provided is valid, you are allowed to gamble online in your jurisdiction and you never used any forbidden techniques and/or software.
Keep your personal information up to date to avoid misunderstanding and confiscation of your winnings. If you do not agree with the decision of a gambling website, then send them an email. Most problems will be resolved at this stage. In case casino refuses to pay out your winnings and you are 100% sure that you are on the right side, then submit a complaint about this casino on АskGаmblеrs dot com.